Leadership Development Program 2010

Title: How Leaders Handle Conflict

In everyday situations and in formal business negotiations, at work and in our private lives, all of us frequently deal with conflict. Sometimes we may try to avoid it altogether, sometimes we may try to win, while at other times we may be looking to work out a solution or find a compromise with which both sides can live. Leaders recognize conflict as an opportunity to improve relationships and nurture collaboration. In this session, we will explore effective strategies to handle and resolve conflict in positive ways that lead to mutual gain.

Biography:

Lothar Katz is a management advisor in the field of negotiation and international business. He works or has worked with several Fortune 500 companies, such as EDS, Hewlett-Packard, L-3 Communications, Merck & Co., Pearson Publishing and Texas Instruments, as well as many other organizations. A former Vice President and General Manager with Texas Instruments, he is the author of the book “Negotiating International Business – The Negotiator’s Reference Guide to 50 Countries Around the World”, a faculty member at the UTD School of Management and a Business Leadership Center Instructor at the SMU Cox School of Business. Mr. Katz is an executive board member of the DFW Asian American Citizens Council and a past recipient of the organization’s Chair’s Award and Member of the Year Award.